For hotels

Take back your direct bookings: website, booking engine and guest journey in one system

Commissions from online travel agencies quietly consume a large part of room revenue. We build a direct channel that is faster, better looking and cheaper to run — connected to the tools your front desk already uses.

UtopiaWebsiteBooking engineGuest journeyReputationAI front deskPayments
Fixed price, every item listedStaging version approved before launchYour guest data stays yoursMultilingual by designLondon & Istanbul

What is inside

Hotel website

Design and build around your rooms, story and photography — fast on mobile, easy for your team to update.

Booking engine

Rates and availability synced with your channel manager, packages and promo codes, multi-currency, deposits and secure payments.

Guest journey automation

Pre-arrival, upsell (rooms, spa, dining) and post-stay messages that run on their own and respect consent.

Reputation inbox

Ask the right guests for reviews and see every review site in one place, with alerts for low ratings.

AI front desk

A concierge on your site and WhatsApp that answers in the guest’s language, shares local recommendations and hands over to reception when needed.

Care plan

Monitoring, updates and rate-sync checks each month so the system keeps earning.

Start small. Grow when it pays for itself.

Begin with a quick win and see the effect, or go straight to a direct-booking platform — your call.

Start

Quick wins

from£190

Fixed price · delivered in 7 days · paid upfront

  • Digital audit & fix pack — £490
  • Google Business & local SEO — £390
  • Review-request automation — £190
  • WhatsApp AI pilot, 14 days — £490
Start with a quick win
Core systemBuild

Direct Booking Engine

from£16,500

Take back your direct bookings

  • Hotel website designed around your rooms
  • Booking engine with rate & availability sync
  • Channel-manager integration
  • Payments, deposits and multi-currency
  • Working staging version to approve before launch
Talk about direct booking
Grow

Guest experience add-ons

from£4,200

Add-ons from £4,200

  • AI Front Desk (multilingual) — from £4,200
  • Guest Journey Automation — from £5,500
  • Reputation inbox with low-rating alerts
Talk about add-ons

Care plan from £390 per month — monitoring, updates and rate-sync checks. Prices are starting points in GBP; your fixed price is confirmed after a free 20-minute call.

How it works

  1. Discovery call

    20 minutes, free: your rooms, channels, current booking flow and where bookings are lost.

  2. Fixed-price proposal

    A clear proposal with every item, the integrations involved and a payment plan.

  3. Build & staging

    Staged delivery with a working staging version for you to approve before launch.

  4. Go-live & training

    Launch, front-desk training and optional ongoing care.

Built to be owned, not rented

We build for you rather than rent to you where we can: your guest data stays yours and the system is documented. We state clearly which parts depend on third-party providers (channel manager, payments, messaging) and what they cost.

Fixed price

Every line item listed. No hidden extras.

Approve before launch

A working staging version, signed off by you.

You own it

Your guest data and content stay yours; the system is documented.

Honest timelines

Weeks, not months — and we say so when something takes longer.

Founding hotels programme

We are taking on a small number of founding hotels. You get a closer working relationship, priority scheduling and founding terms; in return we ask for honest feedback and — only if you are happy with the result — permission to share it as a case study.

Ask about founding terms

Free digital check-up for your hotel

Send us your website and we will email a short, plain-English report: mobile experience, how easy it is to book direct, Google basics and where bookings leak to third parties. Reviewed by a person, usually within two working days. No obligation, no sales pressure.

Questions hoteliers ask

Will this replace my channel manager or PMS?

Quick fixes start at £190; a direct-booking system from £16,500; guest-experience add-ons from £4,200. Every project is scoped to your property and quoted as a fixed price with each item listed — confirmed after a free 20-minute call.

Will direct bookings really increase?

Results depend on traffic, pricing and positioning, so we do not promise figures. We build the channel and the conversion path; we will show you how to measure the shift away from commissions.

How much does it cost?

Fixed-price proposals scoped to your property with each item listed. A free 20-minute call gives you a realistic number.

Is it compliant with GDPR?

We design with consent, minimisation and retention controls; you remain the data controller and a data-processing agreement is available on request.

Can the AI front desk answer in several languages?

Yes — it answers in the language the guest writes in, only from the information you provide, and hands over to a person when unsure.

Tell us about your property

A 20-minute call is enough to see whether a direct-booking platform makes sense for you.